Pharmacy ‘n Osseveld is located in Brussels, the Belgian capital. Pharmacist and owner M. Delecluyse explains why he automated his pharmacy with Meditech. “Thanks to the swift contact with the Meditech representatives Alain Massaux and Wim Pieters, it felt like the logical choice. I also contacted a few pharmacists who already had a Meditech solution in place and only heard positive feedback. Both regarding the robot and the service. This just confirmed I was making the right decision.”
M. Delecluyse invested in a MT.XL robot, linked to the external automatic loading module MT.Optimat. Added bonus is the now 24/7 availability of pharmacy ‘n Osseveld, thanks to the MT.Matic wall dispenser.
“Despite a few bumps in the road at first, the installation of the robot went well. We could and can still count on Meditech to solve any problem, even after the installation. They are always available, no matter if it is week or weekend. We are satisfied: everything is going as it should and our clients are very satisfied with the MT.Matic.” We’re proud to say that M. Delecluyse is happy with the Meditech services and his pharmacy’s complete solution. He’d even recommend us to every pharmacy.
“There’s been an improvement in the workflow of our pharmacy ever since the installation of our Meditech solution. The automatic loading module MT.Optimat automatically organizes our orders, even after opening hours. This module saves us time and space. And time is what counts most, as we now get to spend more time with our patients again.”
M. Delecluyse concludes: “a robot is a solid investment that instantly shows its added value by taking over certain tasks” – and we couldn’t have said it better. And so once again, we’ve kept true to our promise “for your peace of mind”.